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Support

Need help with Tyme? Reach out by email and we'll get back to you within two business days.

Email tiagolemos@tyme.chat

Billing or subscription

Sign in, open the account menu, and choose “Manage subscription” to update payment, view invoices, or cancel. Cancellation takes effect at the end of the current billing period.

Refunds

We do not provide prorated refunds for partial months, except where required by law. Email us if you believe you were charged in error.

Delete your account

Email us from the address on your account and we will delete it within a few business days.

Privacy and data

See our Privacy Policy for what we collect and how to exercise your data rights (access, export, deletion).